There are several advantages of verbal communication, but the uncountable advantages of written communication cannot be denied or underestimated. Therefore, when it comes to communication, the requirement and necessities of the situation should be considered thoroughly. Below are some of the pros and cons of written communication.
- It maintains a permanent record: When you put pen to paper, it becomes a permanent record. You cannot renege, at least, not from something present. So now if someone shares any information with another person in a written format, there are fewer chances of them backing out from their statement as opposed to someone who had given only a verbal cue to proceed.
- It helps in saving resources: Written formats can be highly helpful as in this case, you don’t necessarily require the other person to be active. When it comes to verbal communication, you have to set up meetings which are easily accommodated in the schedules of both parties involved. However, when it comes to written communication, a person can write down everything they want to communicate to the other person, whenever they want, without having to wait for the other party to respond. This saves time and energy.
- There’s no scope for misinterpretation: When it comes to written communication, whatever you write down on paper has to be clear and accurately represented. The right rules of grammar and punctuation need to be followed, as that is an essential component of writing. Thus, there are fewer chances of misinterpretation.
- It is easy to circulate: If you work in a fairly large organization, communicating verbally to every employee can be exhausting and time-consuming. Hence, in such scenarios, it is recommended to write down one email or message which can later be circulated or sent to every employee. It is quick and consumes less energy as opposed to going up to each member and speaking to them.
- It can be time-consuming: Although writing down every single detail can be convenient; it can also be time-consuming. It is normal to assume that you can speak more fluently to a person verbally. It is difficult, and you need to put in a lot of thought into it when writing down an official document. You need to be aware of all the principles of linguistics. Therefore, if you’re not a fluent writer, then writing can be considerably harder and time-consuming.
- There’s no space for clarification: Once you’ve composed and delivered the written material to the respected person, there’s no going back as everything is documented. Now even if you try, you can’t reciprocate what you’ve already written. Thus, you can’t clarify your stance or present a different story saying you were wrongly quoted.
- It demands writing expertise: As mentioned earlier, to be good in written communication, you have to hold certain expertise and skills. Writing is a challenging task as it involves several intricacies. Thus, it can be strenuous for people who haven’t acquired those skills.